An Important Update About the SideReel iOS and Android Apps

We are sorry to announce that we will be pulling both the SideReel iOS and Android apps from their respective stores and discontinuing their availability this week. This is something that we wish we did not have to do, and delayed doing so for as long as possible.

Unfortunately, we must pay licensing fees to display various information – show listings, posters, etc. – in the apps, and the cost of this information was not being offset by the advertising revenue we have been making. We have been losing money continuing to run these apps for quite some time, and sadly we can no longer afford to do so.

Our website – which is mobile responsive – will continue to run unchanged. This means that if you were only utilizing the apps previously, you can still access your tracker – and many additional features not present in the app (such as your lists) – by going to sidereel.com on your desktop or in your mobile browser. Your login credentials will remain the same, however you can contact us at customer_support@sidereel.com if you are experiencing any issues. Our hope is that one day we can figure out a model where we *can* offer SideReel apps once more. Until then, we hope that you will continue to utilize the SideReel website. Thank you for supporting the SideReel apps throughout the years.

-The SideReel Team

 

87 Comments

  • Ironiclast says:

    I would like to echo other commenters here and say I would be willing to pay a (reasonable) yearly fee to keep the app running. It’s much easier for me to utilize the app to see exactly what is on every night, and none of the other apps I’ve tried recently compare. They either just track but don’t let you mark watched, or do track and let you mark watched but don’t show any kind of icon badge notification to remind me to look for an episode that day.

  • Jill says:

    I understand however I literally paid the $1 for ad free and now the apps is gone. I’d like a refund.

    • Rachel says:

      You should be able to request a refund from Apple if you just recently paid the fee. Thanks!

      • Anni says:

        I just bought the ad-free version a few weeks ago because I thought I‘ve been using your website and app for years and paying for ad-free version was the least I could do.
        Anyways, tried it with Apple and there is no refund option even though it was less than 3 weeks ago.
        As for the website, I‘m glad it‘s still running but the mobile website (iOS) is a pain to use, constantly have to re-login again, so unless you fix that and make it actually user-friendly on a mobile device I have to look for alternatives. Really disappointed! :(

  • Mark says:

    I am gutted. Seriously people, the first indication that something was wrong was when I just fired up the app on my iPad. Only a terse notice that the app has been discontinued is showing and nothing else.

    Is this the best way to treat regular users? Even a month’s warning would have been better than this.

    I find the data on the web site far more confusing as to where I am with a particular series, and I paid for the ad free version too. How about a kodi app with similar functionality?

  • Joana says:

    Thanks for keeping the site running :) I’ve been using the site for almost 8 years and personally it’s not much different than the app. I’ll still be here to support you if a new app if launched. if not, at least we have the website!!!!

  • Echo says:

    The only issue with the site is that there isn’t a tab for “unwatched episodes”. I literally have to scroll through my list of 100+ shows to find the next episode. Can this featured be added to the website?

  • Lisa says:

    Where can I find my tracker? Not so sure I can remember all of my shows!

  • JuanOhJuan says:

    The phone app never worked correctly for me. The free web page is great, except for the small nuisance of the ads–which I don’t really mind. I love SideReel’s show tracking service, it’s fantastic.

  • Saurabh Agarwal says:

    App was never good, I tried using it and it was often unresponsive and not good.

  • alice says:

    Thank-you for the info. Though I do not used the service mentioned above I have utilized the Sidereel site since the early days; first discovering it through a promo on the Allucee-2 site back in the ’90’s.

    Thank-you for your excellent Tracking service and all the associated extras.
    A Whisell

  • Aaron says:

    I am also very dissapointed that the apps will no longer be made available. What is your long term strategy moving forward? I use the mobile android app daily.

  • Al Soto says:

    No one here should complain, ask for refunds, etc. This is a wonderful, indispensable service that is provided free of charge. i couldn’t keep up with my viewing if not for this site. Just get it on your browser, save the link, you’re done. What’s the big deal? Learning to adjust to changes is a part of growing up.

  • Max says:

    I too would be willing to pay to keep the app going. Give it another go sidereel.

  • Liam says:

    Should have warned people, I hope everyone boycotts sidereel, I am . Bye losers.

  • Daniel says:

    Having seen your app, it’s not surprising that it failed to generate revenue. It was truly one of the worst, laziest mobile applications I’ve ever seen. Its UI was entirely unworkable, and I preferred the not-particularly-good mobile site anyway. Your app might have seen good revenue if you actually hired competent mobile developers to write it. But… Fine.

  • Greg says:

    I figured this wouldn’t be that big of an issue since I have used the site as a tracker prior to the existence of the mobile app (since maybe 2008/9). However, the app made it so much easier to simply see what shows were on a specific date and to mark an episode as watched without having to login every time through my phone on the website. Also, the mobile site is not really user friendly and maybe if it was tailored slightly after the app that could be a good alternative. At the moment I find it easiest to remain logged in on my laptop and use the desktop version, but that is not always convenient. I understand the issues behind the discontinuation of the app, but I am holding out hope that some alternative will be made available.

  • Ferrari says:

    Thanks for this wonderful site.
    , this is where i’ve been tracking all my shows for years. Hope the app will be back soon.

  • dean paginton says:

    As people have suggested.. for iOS and Android services you REALLY should have charged, even if it was only $3 a month for the mobile services, surely that would have covered your costs and earned you more with the amount of users that used your SideReel app. I think you prematurely ended this app without even coming up with any type of solution. You should have at least tried out the subscription fee for 6 months to a year to see where THAT would have taken things.. really disappointed in this decision.. but it’s all done and dusted now. Maybe if you still have all the source code for the APP you can do a relaunch at another time and CHARGE for it on a monthly basis with NO adds.

  • ohiocarole says:

    Funny, 1st time I tried to join this and turns out it’s been shut down , Good thing it only took a 1/2 hour. Bye

  • Hanz says:

    I’d be willing to pay a monthly fee too!

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